![]() ![]() ![]() Ignore instructions to text "STOP" or "NO" to prevent future texts.Check the URL or visit your banks website from another source–not by clicking through a link sent via text. After entering the login information, the scammers then have access to your accounts online. The link could be a look-a-like site, mimicking the consumer’s online banking portal. If it doesn’t seem right, hang up and call the company back at the number you know is right. Regardless if your bank, cable provider or utility company calls your home, never give your personal information to “verify” your identity. Never give personal information to unsolicited callers.Find your bank's phone number online or on a statement to ensure you’re calling the bank and not a scammer. If you get a phone call or text message from your bank, claiming your account has been compromised, hang up and call back. A scammer on the phone may demand personal information such as your social security number. For example, a website may prompt for an ATM card number and PIN under the guise of "reactivating your ATM card." Other times, the link may download malicious software that gives scammers access to anything on the phone. Scammers will use the opportunity to obtain your banking information. The scammers use a variety of messages and techniques, but the desired outcome is the same. The scammer may even know your account number. Take a close look at the message, you may or may not have an account at that bank. You receive a text message or phone call from a bank, alerting you to a hold, fraudulent activity, or an update to a financial account. The Better Business Bureau (BBB) has tips on how to avoid this potentially dangerous con. In both cases, people are falsely believing their accounts have already been compromised. In some cases, the scammers already know the account number, which lends a false sense of trust. If called, thieves request that consumers repeat back personal bank information, such as account number, PIN number or even social security number to verify their identity. Scammers urge consumers via text message or voicemail to call an unfamiliar phone number provided or send a fake link to login into their online account. In another version, the text implies that changes have been made to the account, like a phone number, email or password, and to call a number "if you did not make this request." Little do they know, the ploy to get personal information is just beginning. Then, they believe their bank account is in jeopardy and they need to correct the problem immediately. In many of these cases, these alleged messages claim to be from the individual’s actual financial institution, causing people to panic. Act Now." Should you? Banks nationwide have reported these types of scam calls and text messages to their customers nationwide. Fraudulent activity has been detected on your account. ![]()
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